Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCDIS015 Mapping and Delivery Guide
Develop and provide person-centred service responses

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CHCDIS015 - Develop and provide person-centred service responses
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Work with the person to develop and implement person-centred responses.
  • Collaborate with the person with disability, their family, carer or others identified by the person to actively develop responses that meet the person’s individual aspirations, needs, rights and preferences.
  • Support the person’s use of assistive technologies in meeting their individual needs.
  • Consult with the person to communicate their needs to family, carer or others identified by the person.
  • Ensure the person’s support information is accurately recorded, maintained and applied to future support activities and responses.
  • Make available resources to meet the person’s needs and seek provision of services from other workers or agencies as required.
  • Complete, maintain and store all relevant documentation relating to the person and the service delivery in accordance with organisational policies and procedures.
       
Element: Review and monitor person-centred responses.
  • Review and measure effectiveness of responses in meeting the person’s needs and preferences, in consultation with the person, family, carer or others identified by the person.
  • Work with the person to identify and take action to improve areas of the responses that have not met the person’s needs and preferences.
  • Consult with the person to identify gaps in assistive technology needs and report according to organisational policies and procedures.
  • Modify specified aspects of service delivery as required, to meet changing service requirements and the needs and preferences of the person with disability.
  • Work with the person to identify potential training opportunities to meet their changing needs.
  • Ensure changes to service delivery are within policy and budgetary frameworks and meet procedural and legislative requirements, while maintaining high standards of delivery.
       
Element: Provide service delivery within a quality framework.
  • Follow organisational policies and procedures and meet legal and ethical requirements for service delivery for the individual, in line with the organisation’s quality system.
  • Identify any barriers that may impact on delivery of high-quality service and report to supervisor.
  • Regularly review organisational policies and procedures for service delivery to reflect the changing aspirations, needs and preferences of people with disability.
  • Regularly review organisational policies and procedures for service delivery to reflect industry best practice and relevant legislative changes.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Collaborate with the person with disability, their family, carer or others identified by the person to actively develop responses that meet the person’s individual aspirations, needs, rights and preferences. 
Support the person’s use of assistive technologies in meeting their individual needs. 
Consult with the person to communicate their needs to family, carer or others identified by the person. 
Ensure the person’s support information is accurately recorded, maintained and applied to future support activities and responses. 
Make available resources to meet the person’s needs and seek provision of services from other workers or agencies as required. 
Complete, maintain and store all relevant documentation relating to the person and the service delivery in accordance with organisational policies and procedures. 
Review and measure effectiveness of responses in meeting the person’s needs and preferences, in consultation with the person, family, carer or others identified by the person. 
Work with the person to identify and take action to improve areas of the responses that have not met the person’s needs and preferences. 
Consult with the person to identify gaps in assistive technology needs and report according to organisational policies and procedures. 
Modify specified aspects of service delivery as required, to meet changing service requirements and the needs and preferences of the person with disability. 
Work with the person to identify potential training opportunities to meet their changing needs. 
Ensure changes to service delivery are within policy and budgetary frameworks and meet procedural and legislative requirements, while maintaining high standards of delivery. 
Follow organisational policies and procedures and meet legal and ethical requirements for service delivery for the individual, in line with the organisation’s quality system. 
Identify any barriers that may impact on delivery of high-quality service and report to supervisor. 
Regularly review organisational policies and procedures for service delivery to reflect the changing aspirations, needs and preferences of people with disability. 
Regularly review organisational policies and procedures for service delivery to reflect industry best practice and relevant legislative changes. 

Forms

Assessment Cover Sheet

CHCDIS015 - Develop and provide person-centred service responses
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCDIS015 - Develop and provide person-centred service responses

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: